I'd a very difficult working experience currently trying to e-book an easy journey for my wife And that i from phx to sfo. At first your internet site said their were no flights. I modified browsers and obtained near the finish with the scheduling but however entered my wife’s benefit quantity Improper and the site would not allow me to transform it. Once i went again to begin once more it had exactly the same Completely wrong quantity and would not let me keep on. I then went to a 3rd browser acquired the many solution to the tip and the worth for financial state mentor arrived up $4258.
I’ve been bouncing all over considering that 9am this early morning from Roatan Honduras to Miami by having an unforeseen hold off there with flight from Miami to Charlotte nc initial they mentioned aircraft was to incredibly hot , then when we have been permitted to board they stated they'd an excessive amount of gas and had to dump ten,000 lbs right after 45 min they determined not to do this , we were delayed on choose off, upon our arrival to Charlotte we needed to rush to gate , my wife is handicapped along with the attendant needed to run pushing her to gate to learn that our following flight was delayed 2 one/2 hrs .
Get the CEO’s to read about repeat small business and after that they are going to understand why they are continually not generating The underside line. I can Truthfully state that I’m in no way booking along with your airline yet again. thanks, Sincerely
I also wish to comment on the excellent service AA delivers towards the handicapped. I am 84 years outdated and now want wheelchair support to acquire all around from the airports. I was shocked and delighted within the aid I received, in addition to for the attitudes of the those who assisted me with the wheelchair assist, as well as the drivers of the handicap carts in Charlotte airport. They were all so helpful and very friendly at the same time.
rosity to us shareholders. Administration and all personnel of AAL are of course undertaking an excellent job, mirrored while in the regular increase of
I'm able to show you this, Until You can find some sort of compensation coming from the.A., I will never, at any time, at any time established foot on an American Airways flight again ! There are actually far too a number of other airlines that will continue to be on schedule.
I been given a promo within the mail from American Airways in reference to quick monitoring to elite status. After i attempted to log on to the Internet site inside the promo I could not discover it (aa.
all to generally, administration is contacted when points go Improper…this is not a type of letters…..i am getting in touch with american Airways consumer service thanks to a fantastic flight attendant named MARITA LORDI (FA #nine
Right after this communication, I´ve tried to cancel our flight (not surprisingly I didn´t choose to fly With this airplane any more), but the attendant company brusquely warned us that In the event the aircraft was fixed, our baggage would go While using the plane! Even when I requested for more of three times to possess my luggage. Right after +/- three hours, Despite a great deal of folks frightened and worried the plane remaining toward Miami. As Every person from the airplane misplaced the link that may take place at 21: 30h, AA educated us that we would be reallocated in another and past flight from the day, at midnight. Supplied The shortage of Area we facial area in the primary flight (from São Paulo), we experienced managed to book the seat 20, which there are no chair before us, so somewhat more Place for the legs. Which fell down thanks to these issues with the hold off. Arriving on the airport, they built us operate (the man of AA arrived in slightly automobile and stated to Anyone Hurry up Men, hurry up) for the aircraft. Whenever we arrived at the doorway the manager told us that we would have to go independent within the airplane and that we missing the chair twenty. She explained to us that she needed to individual Other people people today to to Permit an Grownup with a baby. Funny no?? What does she required?? My six a long time outdated boy flying alone??? I just claimed that I wanted to fly with each other, it had been our previous day of vacation. I even accept for being accommodated on another flight, she just claimed, no you might fly During this a single, and yet again I listened to, your luggage will go on this flight. My son recognized what was mentioned and begin to cry mainly because he didn´t planned to be separated from among us.
Once we arrived in Portland our luggage weren't there, and American airline people were being quite wonderful and claimed they'd be brought out the next day.
Remember to Take note, [American Airlines does reserve the correct to ask for beginning data for travellers beneath the age of two a long time].
Our flight from Greenville, SC to Dallas arrived punctually but we had been necessary to stay within the aircraft on tarmac for almost ninety minutes causing a lot of to miss out on connecting flights. AA screwed up once again–no one happy with remaining treated like cattle; you haven't appreciated your customers.
When I received for the complimentary resort that American set up for me, I termed 800-433-7300 and talked to an agent there who, to my surprise was not able to see flights which were offered on USAIR. She advised me there have been no open up seats on any of your early USAIR flights. I used to be on why not check here the web and could see that there were out there flights. I really booked a flight to verify it to her.
06/eighteen/sixteen – Have already been a loyal, Regular flyer buyer for over thirty yrs. I h ave in no way observed these types of poor customer service and apathetic attitudes from AA staff. Presently sitting at Miami Intercontinental, on a transparent sunny saturday early morning, traveling with 2 youthful little ones seeking to reach Asheville on your Airways (document locator: WCEARA), but our flight to Charlotte was instantly delayed, producing us to overlook our flight to Asheville, all other flights are total, we were being sent BACK via security due to the fact your employees in the gate couldn’t (or wouldn’t), help us (that was fun), then had to run back Ahead of we could get on the ticket counter because the flight departure was bumped again up!